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Synopsis Digital Technologies Corp.
Technology, Simplified.
Home Remote Support Residential Business Call/Text: 347‑292‑1008
Tri‑State Technology Support

Fast, friendly IT help — remote or onsite.

Need your computer, Wi‑Fi, email, TV, or home‑theater setup back on track? We specialize in practical fixes, clear communication, and clean, professional results.

Call/Text 347‑292‑1008 Tri‑State Area NY • NJ • CT Remote Support Same‑Day
Start Remote Support Residential Request Business Request
Heads‑up: For security, you’ll always see a permission prompt before any remote session starts. You can end a session at any time.
We do not fix cracked screens or CRTs.
Multi‑device onsite visits may qualify for bundled discounts — ask when you call or submit your request.
Remote support session
✔ Clear step‑by‑step guidance ✔ No confusing installs ✔ Secure, encrypted sessions

Remote Support — easiest option first

We use Chrome Remote Desktop first (simple + reliable). If it won’t connect, we’ll switch to HelpWire or AnyDesk.

Recommended

1) Chrome Remote Desktop

Works in your browser. Great for non‑technical users.

  1. Open Chrome (or install it if you don’t have it).
  2. Click “Open Chrome Remote Desktop”.
  3. Choose Provide Support → Get Support.
  4. Share the one‑time access code with us on the phone.
Open Chrome Remote Desktop Official steps
Backup

2) HelpWire

Quick connect app with a very straightforward workflow.

  1. Click “Download HelpWire”.
  2. Run the download (no deep setup).
  3. When prompted, share the session code.
Download HelpWire How it works
Backup

3) AnyDesk

Lightweight and fast. (Free version is intended for personal/non‑commercial use.)

  1. Click “Download AnyDesk”.
  2. Run it and read us your AnyDesk Address.
  3. Approve the permission prompt to begin.
Download AnyDesk AnyDesk terms
Pro tip: If your computer asks “Allow” or “Grant access”, choose Allow so we can control the mouse/keyboard. If you only want screen‑sharing, tell us and we’ll do “view only”.

What we help with

Computers & devices

  • Windows / Mac / basic Linux troubleshooting
  • Email, accounts, printers, backups, malware cleanup
  • Phone / tablet / smart‑device setup & diagnostics

Networks & Wi‑Fi

  • Wi‑Fi dead zones, router installs, ISP troubleshooting
  • Secure home/office networks, VPN help, device connectivity
  • Small business network and server support

TV, audio & home theater

  • TV troubleshooting (error codes, LED flash patterns)
  • Home theater setup (no mounting/drilling/electrical)
  • Audio/video device setup and tuning
Wi-Fi router install

Prefer to talk first? Call/Text 347‑292‑1008. We’ll confirm the scope and send you the quickest path (remote or onsite).

Serving the Tri‑State area (NY / NJ / CT). Remote sessions available nationwide.
Deposit policy: All appointments require a 50% deposit based on the estimate before scheduling is confirmed.
Mileage is an estimate until confirmed. No drilling, mounting, or electrical services at this time.