Residential Service Request

Request Service

Fill out this form and we’ll reply ASAP to confirm the scope and the fastest solution. Appointments require a 50% deposit based on the estimate before scheduling is confirmed.

Call/Text 347‑292‑1008 Serving NY • NJ • CT

Remote sessions: After submitting, go to Remote Support if you want to start immediately.
We do not fix cracked screens or CRTs.
Multi‑device onsite visits may qualify for bundled discounts — ask when you call or submit your request.
Residential services
✔ Clear pricing + estimate ✔ Secure remote support ✔ Friendly communication

Service request form

This form emails support@synopsis-digital.com. If you don’t have an email client configured, you can still call/text us at 347‑292‑1008.

Tell us what you need

Service type
Business requests are prioritized and include commercial-grade support & documentation.
After-hours note
Pricing below is an estimate. We’ll confirm before any work starts.
Estimate subtotal (labor)
$0.00
Billed time used: 0 hr

Devices needing service

Tell us how many devices need help. We’ll generate a section for each device (TV, computer/network, mobile/tablet, or Audio & Video setup).
Tip: Multi‑device onsite visits may qualify for bundled discounts.
Device add‑ons (general onsite support only)
$0.00
This applies only when you choose the general onsite support option.

Travel estimate
$0.00
Estimated total
$0.00
Deposit required (50%)
$0.00
This is an estimate based on what you select. Final pricing may change if scope changes, parts are required, or mileage differs.

Deposit is collected after we confirm the job details. If you prefer, call/text 347‑292‑1008 and we can walk through the request together.

What to expect

  • Remote first when possible — faster and cheaper.
  • Clear explanation of what’s wrong and your options.
  • No surprises: we confirm pricing before starting.

Common services

  • Wi‑Fi troubleshooting and router installs
  • PC/Mac tune‑ups, cleanup, backups
  • TV and home‑theater setup support
  • Small business network help

Security note: Never share passwords over text/email. If we need login access, we’ll guide you through safe options.